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Featured Hero Story

Karen Thompson

Credit Support Specialist

West Palm Beach Branch

A Guardian since 2010

A Caring Talk with Karen Makes All of the Difference

"After 6 months of having my car, it was involved in a 4-car accident, totalling the car. Time after time you have provided me with resources and information that would assist me with getting further help. At times you were just a voice of comfort over the phone.

You have treated me much better than a customer, you have given me the comfort of family.

Over and over again, I thank you."

-Stephanie M.
Recounting her experience with Ms. Thompson

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